Great Negotiation Skills!
Frank and Caroline have gone over and above for me and friends and family I have recommended. They treat you like family! We bought our house without viewing it in person. They made sure that we were well taken care of and the whole process was smooth. Purchase was all done from another state. Any time we had questions, they always responded promptly, which was amazing!
We came upon Frank & Caroline by happenstance. As we pulled up to look at a house already on the market that they were hanging signs on. From the beginning they were incredible. The sale of the house we bought was not an easy one but they bent over backwards to make it work. We would not only use them in the future, we would also tell people we know who may be looking for a home in that area to use them.
All out feedback is positive-no negative whatsoever. They took the time to show us a number of properties in our price range and are very knowedgeable, friendly people. Frank and Caroline both go the extra mile for their clients and I would recommend them to anyone.
Our experience in purchasing a condo in Lake Havasu was excellent. Caroline & Frank were very knowledgeable of properties available and willing to work with us anytime even on Sunday. If we are in need of a realtor in the future or are asked to recommend someone, it definitely will be Caroline & Frank. They are Super!
Frank & Caroline handled the purchase of our new home very professionally.
We had a very good experience and could not be happier!
My husband and I were very fortunate to have met and been able to work with Frank Terzo and Caroline Pope when searching for a winter home in Lake Havasu City. They were so good to work with! We were in town for only a month, in which time they showed us many homes that fit our wish list. When it was time for us to leave, they continued to work with us through phone calls and the internet. They knew what we were looking for and they never gave up on helping us find it. We were amazed that when we left, we didn't have to abandon our search until our next visit, as they were willing to work with us long-distance in our search for a winter home. We greatly appreciated Frank's ability to judge detail, his honesty and openness in letting us know the pros and cons of each house that we saw when we were in town, so we knew we could trust his opinion as they viewed homes for us after we had left town. We had total confidence in them. When our house was found, Frank helped us determine a good bidding price, which saved us money! We greatly appreciated Caroline's energy and help in setting up home visits when we were in town, as well as continuing to search for new listings, providing many photos they took for us when they were viewing homes for us and even the online process of bidding on a few homes. She helped us through the process of purchasing our home online. Frank and Caroline are a great team and we highly recommend them to anyone searching for their home!
Frank is a fabulous listener with the ability to meet your needs regarding real estate, community events, and future trends in the market for Lake Havasu City. He is a joy to work with in Havasu!